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Our Approach

A relationship built on four commitments.

Listening

The first conversation is a diagnostic, not a pitch. Cypress begins every relationship by understanding the family’s property portfolio, their current coverage structure, and where their existing carrier relationship falls short. This is not a sales call. It is a detailed, confidential review conducted by professionals who have spent decades in the UHNW property market and know what to look for. The goal is clarity: what is working, what is not, and whether the Cypress program is the right fit.

Independence

Cypress does not collect commissions from carriers. It does not place coverage on behalf of a carrier’s interest. Its incentives are aligned with the family, not the market. This independence is structural, not rhetorical. It means that when Cypress recommends a course of action, the recommendation is driven by the family’s exposure and objectives, not by the economics of a carrier relationship. Independence is what makes genuine advocacy possible.

Continuity

Each year of clean experience is rewarded, not penalized. In the conventional market, a family with an impeccable claims history receives no meaningful recognition. Premiums rise regardless. Deductibles expand. Coverage erodes. At Cypress, clean experience compounds in the family’s favor. Cost reduces over time. Coverage holds. The relationship between the family and the program strengthens with each renewal rather than degrading.

Advocacy

When a loss occurs, Cypress works for the family, not the carrier. Claims advocacy is not an add-on service or a referral to a third party. It is a core function of the program, staffed by professionals with direct experience negotiating complex, high-value property claims. The family is never alone in the process. Cypress stands between the family and the carrier, ensuring that the coverage the family paid for is the coverage the family receives.

For families who would like to learn more about Cypress, we invite a private conversation.

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